Dr. Olivia Liao MD, FACS Patient Reviews

  • Ophthalmology Lexington, MA

Overall Rating

3.1
  • 7 patient ratings
  • 4 comments

Last 12 months:

1.0 (-2.1)

7 Patient Reviews

  • Excellent
    43%
  • Great
    14%
  • Good
    0%
  • Poor
    0%
  • Bad
    43%
  • Friendly Staff
  • Promptness
  • Wait Time 26.7 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 7 reviews

1.0 of 5
July 19th, 2017
Unacceptable attitude from a doctor; terrible bedside manner
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I would not recommend Dr. Liao under any circumstances. She is rude to her patients, refuses to answer their questions when they don't pertain directly to the reason for visit, and rushes them out of the office when she is running behind in clinic, regardless of whether the problem is solved or not. She uses medical jargon with little regard for patient understanding. I find her lack of professionalism to be unacceptable in the medical profession and personally offensive.
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5.0 of 5
October 1st, 2015
Thorough exam
I find OLivia extremely skilled and thorough. She is clearly very bright and insightful and cares about the health of my eyes. She works quickly, but focus 100% on my needs and best next steps with my various eye challenges. Highly recommend her.
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1.0 of 5
December 20th, 2014
dr liao's poor work
Wait time
30 minutes
Easy Appointment
Promptness
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
dr liao did eye surgery on me and inserted an artificial lense. when I returned with triple vision and eye pain she said I shouldn't have expected too much. what's too much, worse vision than I started with? this woman is an insult!! dr pinator(mass eye&ear) did a lense exchange and corrected liao's crappy work. he's the best of the best!!
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5.0 of 5
March 23rd, 2011
Great visit
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very courteous staff & Dr. Liao is a real gem!
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1.0 of 5
June 11th, 2017
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4.0 of 5
June 16th, 2015
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5.0 of 5
September 12th, 2010
Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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