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Share Your Experience
Have you seen Dr. Olufunke Ezekoye?
December 17th, 2016
June 12th, 2016
February 8th, 2016perfunctory
I've been using Dr. Ezekoye for a few years as my PCP, and she doesn't ever remember anything about me. At my most recent annual exam, she asked me how long I'd had (a severe health condition that I don't have that would be visually obvious if I had it). I said, "I don't have (this condition)." "It says on your record you do." She does the most perfunctory of visits -- does not do much of a visual exam, doesn't follow up with what we talked about last time unless I bring it up, and downplays my concerns and questions. I don't know why I keep going to her. I think I'll look for someone else. I've had great experiences with many other ARC providers.
Hello - Thank you for being an ARC patient and taking time to share your concerns. We apologize if Dr. Ezekoye was brief or made you feel rushed during your appointment. Your comments will allow us to look at ways to better improve patient and provider relations. If you would like assistance with selecting a new ARC provider, please contact the ARC Information line at 512-272-4636. We hope you will grant us another opportunity so we can provide you with utmost customer service at ARC Thank you, Customer Service DepartmentSHOW
July 16th, 2015Worst appointment EVER
My whole experience with this doctor were so poor it deserves a NEGATIVE STAR if that were an option. She told me that my health problem was abnormal and did not go into that any further and she left me with no answers. I left a note with her nurse to have the answers to those questions emailed to me or left on a vmail. A week later I called because I had heard nothing from anybody at their office and I was also needing to refill my prescription. When I called I was transferred 3 times before I could get to one of her nurses who then said she'd call back with answers. Of course she never called so the following day I called and asked what had happened and if there are answers for me and apparently the dr had wrote a note and nobody had thought to call me. She'd prescribed me the wrong mg on my medication and never told me that my previous records had never came in from my previous doctor so I wasn't ever able to even help expedit the process. Overall, I've had better customer service at McDonald's than this dr office. Do not go here dr. Olefunke has a negative 35 in customer service you'd be better off taking and Advil and advising yourself.
Thank you for sharing your experience with us. I apologize for any inconvenience you had with the clinic. Austin Regional Clinic physicians and staff want to provide all our patients with the best healthcare experience possible. I regret we did not meet our expectations. I understand you have been in contact with the Far West Center Manager, Ronnie, to discuss your concerns. I will visit with the doctor and the Ronnie to discuss your experience and determine what corrections we need to make. I hope you will grant us another opportunity so we can provide you with utmost customer service at ARC. Please contact ARC’s Provider and Patient Relations Manager, Robin E. at 512-231-5500 if you would like to further discuss your concerns.SHOW
June 10th, 2013Guess work without any tests, horrible arrogant attitude.
Dr Olufunke Ezekoye quickly examined my wife and suggested it was "just a virus", I politely asked her to conduct some kind of test, as we were worried about it being the flu or strep, we have 2 little kids. Not only she acted annoyed and arrogantly, she did not want to order the tests. She sent us home with a cough suppressant, even though my wife explained she was not coughing. Obviously the medicine did not work. My wife was in so much pain, I took a picture of her throat that evening, where you can clearly see infection/white spots. Next day she was feeling exponentially worse, so we were squeezed to see another Dr since our PCP was unavailable. The Dr was extremely thorough and receptive to our description, right away saw the throat situation, and after quickly conducting a swab test, he determined it was in fact strep. He prescribed an antibiotic, and 2 pills later my wife was feeling much better. Avoid this Dr at all costs, our personal opinion is she should not be practicing.
February 21st, 2012extremely thorough - she has earned my trust and confidence
January 11th, 2012
September 23rd, 2010
rude and condescending. a joke.
May 25th, 2016
October 18th, 2014
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