Dr. Oscar Matthews MD Patient Reviews

Overall Review

3.1
  • 7 patient ratings
  • 2 comments

Last 12 months:

3.0 (-0.1)

2 Patient Reviews

  • Highly Satisfied
    43%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    43%
  • Wait Time 23.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
April 16th, 2015
No Follow Up
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I'm a 54 yr old female who has been a patient of Dr Matthews for 2 years. In that time frame I have seen the doctor approximately 4 times. He was somewhat dismissive and never followed up on abnormal blood work results or calling me with results of a carotid ultrasound done at his request. His billing department is disorganized, makes the same mistakes continually, never applies my copay to my account (which I always pay at the time of my visit), and does not return phone calls. Don't try calling the medical office for help in contacting the billing dept. They won't call you back either. Dr Matthews had the nerve to ask me if I was "obsessed with dying" (I assume he is referring to my heart condition) when I saw him after a 5 day episode of bradycardia (a condition where the heart doesn't pump enough oxygen rich blood to the body). I think if I was "obsessed with my mortality" I wouldn't have waited 5 days to seek medical attention.
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5.0 of 5
April 2nd, 2013
Patient
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Best of the best. He knows his specialty A++ and you cant find a better doctor.
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