Overall Review

4.0
  • 32 patient ratings
  • 9 comments

Last 12 months:

4.3 (+ 0.3)

9 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    16%
  • Neutral
    0%
  • Dissatisfied
    3%
  • Highly Dissatisfied
    19%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 24.4 minutes

Showing 1 - 9 reviews

5.0 of 5
September 11th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
explain everything
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5.0 of 5
January 30th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very nice staff and the most important good Dr
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5.0 of 5
December 15th, 2014
Happy to have Dr. Mendez as my neurologist.
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Referred to Dr Mendez by my GP soon after arriving in TN and looking for a replacement neurologist. He was great! He reviewed my history, medications and overalll symptoms. His professional & gentle manner made me feel comfortable even though he was a stranger to me. And, doctor recognized a problem I didn't even know I had. He made the appropriate referrals and got me the additional help I needed. Doesn't get any better than that.
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1.0 of 5
May 5th, 2014
Unprofessional
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Appropriate Follow-up
Hopefully someone actually reads this. I had to change my appointment date, they were too busy so the nurse called me back. When I showed up for my new appointment I was told I didn't have one, I was a no show for the previous appointment. In the mean time I had blood work done, I was called and told I have high cholesterol, ok fine. On the day of my new appointment that didn't exist I was told to go ahead and speak to some one about my cholesterol. I was instructed to speak to Marjorie, she turned out to be the phlebotomist, she then pointed at my chart and my numbers and said we are sending in a prescription for you. End of that appointment, I went up to the desk to schedule an appointment where I could actually speak to a doctor or PA about my condition, again the girl was too busy and I should call to make an appointment. I did call and make an appointment WITH A DIFFERENT DOCTOR'S OFFICE. Save yourself the time and energy it takes to get bad health care. Go somewhere else. Wait time is approximately 45 minutes to an hour.
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4.0 of 5
January 25th, 2012
Juan
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mendez is prompt, courteous and takes time to ask questions and explains in detailed any information he has to give you....
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5.0 of 5
September 24th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
excelent professional
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5.0 of 5
November 24th, 2010
the best
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
very professional and confidential....
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5.0 of 5
August 10th, 2009
excelent
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
very profesional and he really take care of you..
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5.0 of 5
April 15th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
he is very good dr also he speak spanish and english
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