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Dr. Oscar Pozo Is this you?

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Ratings and Reviews

14 Ratings with 6 Comments

  • Excellent
    10
  • Great
    1
  • Good
    0
  • Poor
    1
  • Bad
    2
  • Excellent
    10
  • Great
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  • Poor
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
27 min

Showing 14 Ratings with 6 Comments

1.0 Rating

June 22nd, 2016

Expected help for anxiety, left office in tears after being called "worst patient ever" because I kept asking why I was being balance billed

Two-person office run by husband and wife Norma and Oscar. Norma does not speak English. Despite showing my insurance card with a $45 copay, was over billed at $150. When asked for an explanation, said that I don't understand how my insurance works. After asking again and again for clarification and receiving the same response with a condescending tone (saying she has to have patience with me because I have difficulty understanding things), promised she would look into the matter and refund me next week after calling my insurance. That never happened. I had to call my carrier for help. After the insurance conducted their investigation they stated that Dr. Pozo "may not balance bill under the terms of his contract" and "was reminded of his contractual obligations regarding authorizations", as his wife nor he ever tried to contact my insurance as promised verbally. If I had not received help from my carrier I would have been out $150 and worse off emotionally. When my relative called he continuously referred to patients as "special patients with mental disturbances" who respond differently than others and tend to be overanxious or distressed". He also stated that he turns away patients with Obamacare. Bedside manner and courtesy are nonexistent. I'm glad my billing was fixed, but I'll never be able to shake off the added trauma of this one time visit. Good luck if you're in a last minute bind and can't find anyone else for your medication management, you'll need it.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

May 28th, 2015

Warning about Dr. Danillo Pozo

Dr. Danillo Pozo is not an honest man. First, he used to consult people in his home office back in 1996, charging $30 dollars per session, and probably not reporting it to the government. Second, he never solved anything. Third, he is completely unethical in his psychiatry making innappropriate homophobic remarks and comparisons to cause problems so people can be according to his perception. He should be fired and encarcerrated.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 11th, 2010

The only Doctor I trust for my personal issues.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 1st, 2009

Dr. Pozo is one of the few Doctor's that focused on the human aspect and needs that we had. He personally followed up.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

September 2nd, 2008

Great experience

Dr. Pozo takes time for his patients, and his practice is reminiscent to past times when a doctor provided "health CARE".

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 30th, 2008

Very good experience
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

November 29th, 2016

5.0 Rating

July 11th, 2016

5.0 Rating

July 8th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

May 22nd, 2016

5.0 Rating

September 24th, 2015

5.0 Rating

June 9th, 2015

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