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Dr. Osvaldo Morales Del Castillo Is this you?

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21 Ratings • 4 Comments

2.2
  • 3
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Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
48 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 21 Ratings

Terrible Staff

Posted on March 19th, 2016

This place is absolutely terrible. On most of the appointments with my children I had to wait about 2 hours. The receptionists are VERY RUDE! The place is dirty, it has a lot of dust, dirty walls. If you are worried about your child and need an appointment the same day the staff makes it nearly impossible. One time I even had to tell them I was taking my child to use the restroom and just to catch the doctor in the hallway since my child had blood in her urine. I tried to talk to the manager about my concerns and to my surprise she was also super rude and had no professionalism at all. I decided to switch pediatricians even though I have to drive more than an hour to get to the new one.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Don't go here

Posted on March 25th, 2013

This office is dirty and disgusting the office staff are rude. The Dr we saw was rude when I declined one vaccine and said ok to another. I had to wait 45 min for the appt which took all of 2 min they did not check his eyes or hearing only listened to his heart for 2 seconds and that was about it and then it was all about the vaccines. The office is falling apart they have plastic lawn chairs for you to sit in that are filthy. Not going back there.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Five Stars

Posted on May 23rd, 2011

Really good Doctors. who understand our culture, and serve and treat all patients with love and respect, regarles of economical status.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
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awful

Posted on March 17th, 2010

It's like visiting a Dr. in a 3rd world country. The staff very unprofessional and the office it self... uhgg dirty and musty and moldy smell. You have to ask for a key to use the restroom. There was no toilet paper or soap in restroom. Paged Dr. on weekend and recieved call from another Dr. in practice w heavy accent that was difficult to understand and extremely rude.

Wait time
40.0 minutes
Easy Appointment
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Five Stars

Posted on August 15th, 2017

One Star

Posted on November 21st, 2016

One Star

Posted on May 31st, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Posted on February 15th, 2016

Four Stars

Posted on April 1st, 2015

One Star

Posted on March 31st, 2015

One Star

Posted on March 19th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on February 25th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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