Dr. Otto Kieffer MD Patient Reviews

Overall Review

4.4
  • 29 patient ratings
  • 5 comments

Last 12 months:

4.7 (+ 0.3)

5 Patient Reviews

  • Highly Satisfied
    72%
  • Satisfied
    17%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    10%
  • Wait Time 32.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

5.0 of 5
September 28th, 2016
Love my boys doctor
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
There are some doctors that you know that they are just there for the job. Dr. Keiffer is not the case, he takes the time to get to know your child and the parent Very nice and genuine person. The front people are a bit rude but I don't let them ruin my experience with the doctor. Very Clean place I am glad I was recommended to him
Was this review helpful? Yes No

4.0 of 5
March 30th, 2016
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
he is great doctor to my daughter
Was this review helpful? Yes No

1.0 of 5
November 17th, 2015
Bi-polar doctor, poor customer service all they want is to collect insurance money.
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kieffer is Bi-polar, I have been going to him for 3 years now for both of my kids, and I don't know what mood he is going to be that day.Sometimes he is playful with my kids and sometimes he is grumpy and RUDE! Recently I have been taking both of my kids since they have sore throat, and you can feel the tension between the staff and him, they have no communication what so ever. The last straw for me was when my 2 year old couldn't pee and probably had a UTI, but I don't know I'm not the doctor which is why I went to him, and still he had to diagnosis, and wanted for my 2-yr old to pee in a cup, "hello she hasn't been peeing" then they tell me to wait, then they tell me everything is fine, and I can go. Then they call me asking why I left OMG! They have no customer service skills, and don't get me started on the waiting every single time I have to wait more than 45 min from the appointment time. Why do I even set and appointment?? For a while there my kids where seen by an Asian lady she is very nice, and very detailed with her diagnosis and explained everything to me, she is probably why I stayed here this past year. But I'm already working on switching pediatrician with my insurance, and will not be going with grumpy Kieffer anymore.
Was this review helpful? Yes No

5.0 of 5
January 2nd, 2015
The best pediatrician
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Keiffer is a great pediatric. I knew him through my husband. He was his son pediatric for 18 years. My daughter had weird symptoms since she was newborn. she had colic, acid reflux, milk intolerance , and we knew that she has JIA when she was 21 months old. It was so easy and simple for Dr Keiffer to take care of all theses situations. He is helpful and friendly doctor. He is my newborn's doctor now as well, and i am so satisfied that a great doctor as doctor Keiffer is taking care of my babies. I have to be honest and note that the waiting time is consider long, but it is worth it. I always get the chance to bring my kids in the same day. I recommended Dr Keiffer to my sister in law, and she is happy with his service as well.
Was this review helpful? Yes No

5.0 of 5
August 23rd, 2011
Dr. Kieffer is GREAT!
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My son has been seeing Dr. Kieffer the past 3 years (since he was born), and I could not be any more content. Dr. Kieffer truly cares about his patients. Wait time is minimal, and if my son is sick, he's usually penciled in for the day. The staff is friendly, and my son himself enoys going to "Dr. Keepers". I highly suggest Dr. Kieffer to any parent!
Was this review helpful? Yes No

Nearby Doctors

Dr. Otto Kieffer, MD is similar to these 3 Doctors near Pasadena, TX.

Doctor

Dr. Jilly Vidyasagaran

35 years experience

5.0 of 5

Doctor

Dr. Sibi Varghese

5 years experience

5.0 of 5

Doctor

Dr. Sushma Penmetsa

16 years experience

4.4 of 5