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Dr. Owen Smith MD Patient Reviews

  • Gastroenterology Kansas City, MO

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Overall Rating

3.0
  • 5 patient ratings
  • 1 comment

5 Patient Reviews

  • Excellent
    20%
  • Great
    40%
  • Good
    0%
  • Poor
    0%
  • Bad
    40%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
November 21st, 2008
Find another option!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
I was a patient of Dr. Smith's for roughly a year and a half. Dr. Smith was very unhelpful and his nurse Jenny was very unprofessional. It took them days and sometimes more than a week to return a phone call. Many times Dr. Smith was unprepared for my appointments and only spent about 5 minutes with me although I had waited 45+ minutes on several occasions. The customer service at this office is a joke. I am a UC patient and was in pain for several days before any action was taken by the office. Even calling in a prescription became a hassle for them. I would highly recommend if you care about your health or the health of a loved one that you find another office. I was referred to this office by another physician and made sure that he does not refer anyone to this office again.
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5.0 of 5
October 24th, 2014
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4.0 of 5
June 30th, 2014
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4.0 of 5
August 13th, 2013
Dr Smith is now deceased so no need to criticize anymore
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1.0 of 5
January 11th, 2010
Friendly Staff
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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