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Owen J Smith MD Patient Reviews

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Overall Rating

3.0
  • 5 patient ratings
  • 1 comment

1 Patient Reviews

  • Highly Satisfied
    20%
  • Satisfied
    40%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

1.0 of 5
November 21st, 2008
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Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I was a patient of Dr. Smith's for roughly a year and a half. Dr. Smith was very unhelpful and his nurse Jenny was very unprofessional. It took them days and sometimes more than a week to return a phone call. Many times Dr. Smith was unprepared for my appointments and only spent about 5 minutes with me although I had waited 45+ minutes on several occasions. The customer service at this office is a joke. I am a UC patient and was in pain for several days before any action was taken by the office. Even calling in a prescription became a hassle for them. I would highly recommend if you care about your health or the health of a loved one that you find another office. I was referred to this office by another physician and made sure that he does not refer anyone to this office again.
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