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Dr. P Heu Is this you?

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10 Ratings • 3 Comments

3.1
  • 4
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
17.5 min

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Showing 10 of 10 Ratings

Very good service

Posted on February 25th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on November 15th, 2013

The wait is usually about an hour in the waiting room with 10 other people and 30 minutes in the examination room. I would never have recommended this doctor's office to others, except my doctor took his practice to San Francisco and let us all know the Heu sisters were taking over his office. I like the Doctors, they will pretty much prescribe what ever you tell them you want. The office staff is rude and seem uneducated and bored. They called to tell me that I had a no show payment due and would not have the doctor refill my prescription until it was paid. I asked them if the doctor was aware that they were holding my prescription as ransom (meaning they would not return a fax to the pharmacy to refill one of my maintenance medications), and they said yes. I told them I was putting my check in the mail, and taking my business elsewhere. What happened to doctors that care about people? I understand that they want to provide jobs to their family members, but the office staff is horrendous.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Needed Help, refused

Posted on May 24th, 2013

Upon entering doctors building fell in stair well. Called office for help, Was told "NO". Was left hurt in stair well until leaving staff from another office found me and helped me. If not for them I would have been there a long time. Dr. Hue stated to me she did not care.

Wait time
20 minutes
Easy Appointment
Promptness
Spends Time with Me
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One Star

Posted on June 13th, 2016

Five Stars

Posted on December 26th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on June 24th, 2015

Five Stars

Posted on June 4th, 2015

Four Stars

Posted on December 3rd, 2014

One Star

Posted on August 26th, 2014

Four Stars

Posted on August 6th, 2014

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