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Dr. Pankaj Vaidya Is this you?

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14 Ratings • 1 Comment

4.6
  • 11
  • 2
  • 0
  • 0
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
21.7 min
Appropriate Followup

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Showing 12 of 14 Ratings

Great Doctor; Horrible Office Staff

Posted on October 28th, 2014

Dr. Vaidya is terrific with our kids and has a great manner about him. We have young ones, so this is important. He is also not the kind of doctor who just orderes test after test to ring up the insurance bill, and is not going to over-prescribe drugs just because our kids are sneezing. When our youngest got real sick, he even followed up with a personal phone call a few days later just to check in. Who does that, anymore? What does stink is the office staff. They are largely incapable of anything technologically inclined (try faxing something to them and they'll pick up the fax line and say, "hello...hello...". Not just once. They basically don't get it. Also, they don't do email. And by that, I mean they literally don't know how to use email. And frankly, the staff just are not that nice. I got the feeling the doctor is stuck with these folks. It's not his practice (based on names on doors, and stuff). For the record, we wrote this review while the doctor was practicing at 3600 Leonardtown Rd. in Waldorf. If he moves practices or something, please disregard the office staff comments. The point of a doctor is medical. We'll deal with poor office staff in order to get a great doctor.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on September 12th, 2017

Five Stars

Posted on September 10th, 2017

Four Stars

Posted on April 13th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on April 13th, 2017

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on March 29th, 2017

Five Stars

Posted on July 4th, 2016

Five Stars

Posted on August 24th, 2015

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on March 3rd, 2015

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 21st, 2014

Five Stars

Posted on April 21st, 2014

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on July 18th, 2012

Wait time
20.0 minutes
Full Review Rating Breakdown
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