Dr. Parul Goel MD Patient Reviews

Overall Review

3.0
  • 18 patient ratings
  • 7 comments

Last 12 months:

2.3 (-0.7)

7 Patient Reviews

  • Highly Satisfied
    44%
  • Satisfied
    6%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    44%
  • Wait Time 11.1 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

1.0 of 5
February 19th, 2016
A Joke
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Didn't even have time to fill out 3 of the 20 pages of information they wanted before I was called into the examining room. I brought my MRI disc with me. Dr Goel walked in and immediately told me what she planned on doing without even telling me what the problem was. I asked if she got the results of my MRI, she rudely said yes but still didn't offer any information. When I questioned what she was going to do she got up and told me to come back when I make up my mind and walked out. She walked out and a nurse walked in and told me I was done. Two days later a person from her office called to tell me what the MRI read. My primary doctor called the same day to tell me her and Dr Goel had dicussed my MRI and Goel recommended I see a Neurosurgeon. Not what she had said 2 days earlier. Not a very nice doctor or just thinks people should do what she says.
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1.0 of 5
August 25th, 2014
Wait time
10 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Terrible experience gives management a bad name . Cold nonempathic.
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1.0 of 5
May 29th, 2014
Assembly line treatment
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I was sent to this place after requesting a second opinion from another physician. I was told that I would start physical therapy, to which I decline because I had already been down that road. Dr Goel then set me up for a series of 3 injections in mt back. Each time I saw her she never took any amount of time at all with me. I actually felt like she wanted the entire appointment to be over and done. I did not feel like she really cared . After the third shot still did no good I could not get a prescription for pain meds. The office said I needed an appointment for that, and the only opening was in the end of the next month. Dr Goel has seen my medical report and also my MRI. An appointment to get a prescription was ridiculous. When I requested my MRI and my report to be sent over to another doctor, I was told they were going to do it right away. When I checked to see if indeed it had been sent, I was given the most unbelievable runaround!! I still am in shock. When I went to get the report myself the runaround continued. Dr goel's office telling me my record was somewhere else other than where it was. The most bizarre thing of all, after I went over to the hospital to get my record 3 times and was told for the third time It was at Dr Goel's office, I went back to Dr Goel's office and got the report. The ofiice clerk said the disc with my MRI image was being burned and If I could wait 5 minutes it would be done!! I still do not understand why they kept sending me to the hospital to get the record, when the report and the MRI image was there all the time!!! This is the worst display of competence I have ever seen!!! I am so happy to be out of there!! This place deserves no stars!!!
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5.0 of 5
July 2nd, 2013
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great experience with Dr. Goel and her staff. Took her time, explained all options and risks to me and my family. Amazing facility too.
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5.0 of 5
November 2nd, 2012
Phoenix's Best in my opinion
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Just wanted to let Dr. Goel and her staff know that for the first time in years I am able to function again. I am not pain free, and understand that I probably will never be. First doc in a while that didn't treat me like cattle. Thank you Dr. Goel!
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1.0 of 5
October 18th, 2012
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Parul Goel, made a mistake while an epidural injection. It was an "Accident" but after I was rushed to the ER and had an emergency removal of an epidural hematoma Dr. Parul Goel did not come visit me for 5 days while I was in the ICU at St. Jos. Next door to her office. I expected more from her. I was paralyzed from the chest down for 2 days... Thanks to the ER Dr. and the surgeons at BNI I am able to walk..
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5.0 of 5
July 20th, 2012
Wait time
5 minutes
Grreat confidence in her. She provides comfort in her plan for treatment.-Write about what you like or dislike about your doctor-Write about whether you would recommend-Write as if you are talking to a peer who is asking your opinion
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