Dr. Patrick Lam DO Patient Reviews

Overall Rating

3.6
  • 10 patient ratings
  • 7 comments

Last 12 months:

2.5 (-1.1)

7 Patient Reviews

  • Highly Satisfied
    50%
  • Satisfied
    10%
  • Neutral
    10%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    20%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 7.5 minutes

Showing 1 - 7 reviews

1.0 of 5
January 11th, 2017
Appointment Impossible
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Have tried to get an appointment for over a year. I am told my referral never arrived by fax but I have actually stayed on the phone while the insurance company faxed and confirmed the arrival of the fax. Finally got an appointment even though they still have no record of my referral. Oddly enough they now have my old outdated referral on file. VERY frustrating!!!
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1.0 of 5
January 15th, 2016
Follow up and Staff communcation marginal at best
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Follow up is marginal at best. I've been waiting 2+ weeks now for him or someone from his staff to contact me regarding medication. Was late to facility to perform upper G.I. scope.
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5.0 of 5
December 4th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lam took his time in asking me questions related to my problems, tells me what he thinks the problem may be and recommended a scope procedure into my stomach and found an infection which was treated.
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5.0 of 5
April 23rd, 2015
You can tell a great doctor if they spend time explaining
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A good doctor is a doctor that tell you and explains to you what you want to hear. A great doctor is a doctor that tells you what you NEED to hear and that is Dr Lam! He spends a great deal time educating his patients which is lacking in many doctors these days.
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3.0 of 5
March 10th, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. took his time and was thorough in asking my issues and explained what he thinks is going on and what needed to be done to help my condition. His staff were courteous and respectful.
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5.0 of 5
January 26th, 2015
Caring individual
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He truly cares and that's what matters. He gives you his honest opinion.
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5.0 of 5
May 5th, 2014
Excellent physician!
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
One of the best physicians in Arizona. For years I was worried due to a medical condition until I meet Dr. Lam. After appropriate testing and assessment, Dr. Lam helped me to realize that my "problem" was not anymore. Thanks to Dr. Lam today I am a healthy person.
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