Patrick L Lillard MD Patient Reviews

Overall Review

4.0
  • 8 patient ratings
  • 4 reviews

Last 12 months:

1.0 (-3.0)

4 Patient Reviews

  • Highly Satisfied
    75%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    25%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15 minutes

Showing 1 - 4 reviews

1.0 of 5
March 22nd, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I went to SBH for help to quit smoking and was given a diagnosis that requires two visits a month due to the severity of the diagnosis and related prescription. Not only was insufficient testing done prior to the diagnosis, standard procedure was deliberately avoided. In addition, the new patient paperwork waves your right to confidentiality. When I pointed this out to them and refused to sign, they lied to me about what the contract says and refused to accept an appointment without it. There are many better options than SBH. The woman at the front desk are rude and antagonistic if you question their procedures. They also refused to give me a copy of my file and threatened to call the police when I told them I wasn't leaving without it. It's illegal to refuse to give a patient a copy of their file.
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1.0 of 5
May 4th, 2015
First impressions are not always relevant.
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My experience with Dr. Lillard was unpleasant. I was sent to him after being misdiagnosed with alcohol dependance. Upon meeting him, he was courteous and professional. He explained to me that though he could not find any evidence of addiction he still wanted me to receive level 3 treatment simply for peace of mind. During my time I was encouraged by other patients to not openly disagree with Dr. Lillard for fear of being discharged or having a negative report written. Upon my eventual discharged from his treatment program for not displaying sufficient belief in the 12 step program which was a mandatory part of the treatment, he displayed a disrespectful demeanor and falsified a report to justify my discharge from his care.
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5.0 of 5
December 6th, 2011
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
A God-send.
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5.0 of 5
April 9th, 2011
Wonderful Doctor!!!
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Lillard is a wonderful doctor. I saw him over 2 years with nothing but great success in my overall health and mental stability.
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