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Chronic Dry Eye

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Ratings and Reviews

2 Ratings with 1 Comment

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Quality Rating

Dissatisfied

Friendly Staff
Promptness
Wait Time
58 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 2 Ratings with 1 Comment

2.3 Rating

May 17th, 2013

Review - Unethical and Inadequate Scheduling

I think Dr. Mardesich is a very skilled physician. However, I question the ethics of the office. I have had several appointments cancelled for emergency reasons on behalf of the the doctor, within one hour of my scheduled appointments. In one instance, I was at the office and was told my appointment was cancelled. Yet, the office was seeing other patients, but told me my appointments were canceled because it was routine. The patients whom were having laser surgery and other procedures, appointments remained intact. It appeared that higher cost procedures are preferred and chosen over what the office is classifying as routine procedures. In essence, your appointment may be cancelled if a more costly procedure walks through the door. Yet, I am diagnosed with 4 chronic conditions of my eyes and must be frequently evaluated. Additionally, this office has very long waiting periods ranging from 3-4 hours per visit. Also, some members of the front office staff can be very discourteous to patients in the Sumter office and get offended if you ask a question of them.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

March 27th, 2011

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

Diabetic Macular Edema

Get the facts about diabetic macular edema, including the different types and the doctors and specialists who treat it.

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