Dr. Patrick Truong MD Patient Reviews

Overall Rating

3.7
  • 19 patient ratings
  • 4 comments

Last 12 months:

3.8 (+ 0.1)

4 Patient Reviews

  • Highly Satisfied
    47%
  • Satisfied
    16%
  • Neutral
    5%
  • Dissatisfied
    26%
  • Highly Dissatisfied
    5%
  • Wait Time 20.6 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
January 19th, 2016
Rude
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
He's so busy typing on his laptop and doesn't pay any attention to what I'm saying the whole visit felt like a put down. No respect and rude when he responds to my concerns
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5.0 of 5
April 2nd, 2012
oeser
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
dr TRUONG workedon my mother in law Helen Oeser he is thorough and professional,in this day and age I really appreciate the time and care given to my loved ones. thank you dr we will recommend you to our friends and family in the future.
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5.0 of 5
May 21st, 2010
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Truong is a very caring Dr. He takes his time with you and has no difficulty in prescribing any tests meant to solve your problem.
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2.0 of 5
March 1st, 2010
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
I am a first time patient and has seen him only once for a visit prior to colonoscopy. My problem with the staff is that if you need to reschedule your appointment, they will transfer your call to someone who does not return phone calls. It is very hard to contact that person who is rescheduling appointments. She never return phone calls. The only time I was able to make a change is when I was so upset and I asked to talk to the doctor myself and the office manager changed my appointment, only after I complained that the scheduler doesn't return phone calls. They require 72 hours cancellation notice, however, most medical office requires only 24 hours notice. I just left a message to the doctor through the office manager however, at this minute, I have not heard back from the doctor.
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