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Dr. Paul Craven Is this you?

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Ratings and Reviews

14 Ratings with 4 Comments

  • Excellent
    6
  • Great
    1
  • Good
    1
  • Poor
    2
  • Bad
    4
  • Excellent
    6
  • Great
    1
  • Good
    1
  • Poor
    2
  • Bad
    4

Quality Rating

Satisfied

Appropriate Followup
Bedside Manner
Accurate Diagnosis
Friendly Staff
Promptness
Wait Time
18 min
Spends Time With Me
Easy Appointments

Showing 14 Ratings with 4 Comments

5.0 Rating

May 13th, 2017

Saved my sight.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

December 15th, 2015

Have taken my children to Dr. Craven for 10 years and we have zero complaints over those 10 years.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

May 14th, 2013

Scheduling staff is very rude!!

Great doctor but the office staff is very rude and condescending. ESPECIALLY the woman who does scheduling. Truly awful experience dealing with the staff.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

October 26th, 2011

In my opnion Dr. Craven has a unprofessional manner, or at least with me he exhibited such. I went in for a routine eye exam, as I newly am on medicare thru Anthem, I should only have had to pay a $20 co-pay. He told me that he could not get an accurate reading of my refraction that I would have to come back after taking some eye drops to moisten my eyes. I did such and he charged my insurance for another eye exam. In actuality he was finishing what hadn't been completed from my first visit which took all of 5 minutes! I was also charged another $20 co-pay as well. My insurance says that because he billed my insurance as 2 office visits I had to pay the 2 co-pays. Needless to say I will find another eye doctor to go to. And when I questioned the additional $20 copay he was to say the least very irritated, telling me that insurance does not cover refractions. This is a total contradiction to what my insurance had told me. Judge for yourself.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
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1.0 Rating

August 21st, 2017

Accurate Diagnosis
Bedside Manner
Appropriate Follow-up

5.0 Rating

June 16th, 2017

2.0 Rating

December 5th, 2016

1.0 Rating

July 13th, 2016

5.0 Rating

April 19th, 2016

4.0 Rating

July 6th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

October 16th, 2014

5.0 Rating

September 3rd, 2014

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