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Dr. Paul Gittelman Is this you?
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
16.4 min

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14 Ratings with 5 Comments

5.0 Rating

February 8th, 2016

To the contrary of what I had thought.

Please forgive me for my misunderstanding with the office of Dr. Gittleman. The Dr. called me himself and explained the things I did not understand which scarred me. I have a mental illness which causes me to misinterpret things alot. But I was amazed at the way it turned out to the contrary of what I thought. He is very understanding and compassionate man.

Easy Appointment
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Spends Time with Me
Appropriate Follow-up
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1.0 Rating

February 4th, 2016

A overall HORRIBLE DAY AT DR. PAUL GITTLEMAN'S OFFICE ON A RAINY DAY!!!!

This Doctor had no faith in what I was telling him before he gave me the hearing test. I had a feeling something was wrong with my hearing. He told me he was sending me back to my own neurologist before he even took the MRI. The woman who did my hearing test, dropped the earphones on my head and it turned out my hearing was compromised before that. And Tiffany made fun of my hearing problem on the phone by asking me loudly if "I could hear her"? Then she would not take proper instructions for insurance approval for the MRI.

Doctor's Response

Hello, my name is Jennifer. I am one of the Regional Managers here at ENT and Allergy Associates. I would like to sincerely apologize for your experience with Dr. Gittleman and our staff. We pride ourselves on our customer service, so it is very upsetting to hear about this. I will absolutely speak to the office to ensure that this does not happen again. I would like the opportunity to speak with you personally if that is OK with you. In order to respect your health privacy and discuss your experience in detail, please send us an email with your contact information via our secure email server at patient relations [one word] at [@] entandallergy [one word) .com All of our staff has received extensive training in patient and customer communication and relations, so feedback like yours allows us an opportunity to evaluate, educate and retrain. I assure that we can and will do much better. Thank you for contacting us and we hope to hear from you soon. Best, Jennifer

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Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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5.0 Rating

May 7th, 2015

A Special Doctor

Dr. Gittelman is a kind man and an excellent diagnostician. I actually enjoy spending time with the man when I'm there for diagnosis or treatment. He's a one of a kind....all good.

Easy Appointment
Promptness
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5.0 Rating

February 6th, 2013

great doctor!

being a singer has it`s ups and downs, it is great to know, when issues come up with my voice,( and for most of us they do), I have a doctor who knows how to treat it, and has the greatest bedside manner!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
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5.0 Rating

June 15th, 2012

I have been seeing Dr. Gittleman for over 5 years. 5 years ago he did my reconstructive nasal surgery. He also fixed the shape of my nose so I could breathe better. I think he is a great doctor. I would refer anyone to him.

Wait time
5.0 minutes
Easy Appointment
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Appropriate Follow-up
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1.0 Rating

January 2nd, 2016

5.0 Rating

April 22nd, 2015

Easy Appointment
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5.0 Rating

February 25th, 2015

5.0 Rating

August 1st, 2014

5.0 Rating

November 17th, 2012

Wait time
10.0 minutes
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5.0 Rating

September 8th, 2011

Wait time
15.0 minutes
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Spends Time with Me

5.0 Rating

May 25th, 2011

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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