Dr. Paul Hartzfeld MD Patient Reviews

  • Neurological Surgery Fairlawn, OH

Overall Rating

3.5
  • 20 patient ratings
  • 4 comments

Last 12 months:

3.4 (-0.1)

4 Patient Reviews

  • Highly Satisfied
    45%
  • Satisfied
    15%
  • Neutral
    5%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    25%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
December 21st, 2016
Excellent Care
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Had great experience with Dr Hartzfeld. My husband had serious spine issues and we were referred to Dr Hartzfeld. His nurse practitioners and office staff treated us well and Dr Hartzfeld himself couldn't be nicer. Overall a positive experience.
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5.0 of 5
December 13th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Hartzfeld was terrific. I have had back problems for 30 years. After he performed the surgery, I have been pain free.
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2.0 of 5
December 9th, 2015
Great doctor--horrible staff
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
We love this doctor but the office staff are poor. Dr. Hartzfeld should do himself a great favor and remove the red tape and poor behaviors of his assistants to ensure that care is provided as the patients need it--not as the staff and PA's think patients deserve.
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4.0 of 5
May 16th, 2013
bitter & sweet
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It was a scary time for my entire family. My future depends on my ability to use my arms, legs and back without extreme pain. I'd like to say this entire event went smoothly and I now feel confident, however that's not how it went. My advice is to shop around for a surgeon you can feel comfortable with. The staff at their facilities are some of the rudest I've ever dealt with.
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