Overall Review

4.0
  • 10 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 1.0)

5 Patient Reviews

  • Highly Satisfied
    70%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    20%
  • Highly Dissatisfied
    10%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 23.7 minutes

Showing 1 - 5 reviews

5.0 of 5
August 3rd, 2015
Worse staff ever
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staff is horrible. Same lady always answers the phone and sounds like some one done kicked her dog and all depressed and very rude. She has hung up on me 2 times and my husband once. I can't even finish what I have to say before shes had enough of my questions. Also when trying to get my records I was told one thing and to call back and when I did the same rude lady would not even transfer me to the one I talked to. And she told me what the lady was going to do for me that she would not do. And hung up
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5.0 of 5
March 21st, 2013
Appointment
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Kenworthy has a wonderful demeanor and answers all questions with slow deliberate answers that were easy to understand. He seems to appreciate his patients. The only problem we waited 1 hour in the lobby and 1/2 hour in the exam room. This is extreme. Also have been waiting for followup appointment to be set and it has not as of yet.
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2.0 of 5
February 28th, 2011
Friendly Staff
No sure about Dr but when I called to make the appointment the operator was so rude. She was talking to another patient about what pharmacy he used and had me to repeat my simple last night 3 times even after spelling it. I gave up when she ask me my frist name over and over while talking with patient in front of her!
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5.0 of 5
October 19th, 2010
Picture is Wrong, but Great Urologist
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Wonder if Dr. Kenworthy knows his picture is of a female? I've seen Dr. Kenworthy in his Huntsville & The Woodlands offices. He's a wonderful and polite physician. Dr. Kenworthy does a great job of easing your concerns when seeing a Urologist.
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5.0 of 5
January 4th, 2010
Experienced
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kenworthy and the physicians at Northwoods Urology Associates are exceptional.
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