Dr. Paul Ku MD Patient Reviews

  • Emergency Medicine Helotes, TX

Overall Rating

3.0
  • 2 patient ratings
  • 1 comment

Last 12 months:

5.0 (+ 2.0)

2 Patient Reviews

  • Excellent
    50%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    50%
  • Wait Time 60 minutes
  • Promptness
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
October 20th, 2012
Horrible, traumatic ER experience at Stone Oak Methodist
Wait time
60 minutes
Promptness
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Ku left miscarrying patient in ER alone for hours at a time, made excuses to go out and find a nurse for assistance and did not return, put patient through numerous invasive and painful procedures without pain medications, did not explain lab and sonogram results and almost sent patient home who was bleeding excessively and in great pain. When family insisted on his calling the on call OB/GYN, he finally did so and quickly performed traumatic and invasive procedures before the specialist arrived. He failed to advise the patient and family of what was going on and what next steps needed to be and threatened to send patient home for 1 to 2 weeks to complete the miscarriage on her own. This is a very summarized version of a 6 hour long, horrible, painful treatment process that could have been done with compassion and more support for the patient and her family.
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5.0 of 5
April 25th, 2017
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