Overall Review

3.7
  • 27 patient ratings
  • 4 comments

Last 12 months:

4.0 (+ 0.3)

4 Patient Reviews

  • Highly Satisfied
    52%
  • Satisfied
    15%
  • Neutral
    7%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    26%
  • Wait Time 22.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

4.0 of 5
August 4th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
lack training and skill, look else were Spokane don't need more dr just better than this one.
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5.0 of 5
August 29th, 2012
Great doc
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Doctor Osmun is such a competent, down-to-earth doc! I always feel satisfied with his diagnoses/assessments. Rockwood is not always the top in customer service, but Dr. Osmun makes up for it in his ability.
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5.0 of 5
November 16th, 2010
I love Dr. Osmun
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Osmun is very caring and does his best to treat my symptoms. He is very concerned for my health and works with me to be healthier.
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1.0 of 5
November 2nd, 2010
information
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This office needs help, They refer a patient to another treatment facility. After several days you normally get a notification from your insurance company that it has been approved. You are provided a number to call to set up an appointment. You call the number provided and the answering party doesnt know anything about you, because the good doc and his staff failed to send any documentation. This is the 3rd time it has happen to me. You call rockwood to find out what the problem is and you get told " We will get back with you" and that comes with a 10 minute wait on the phone. In this instance the referred treatment facility was Holy Family on Lidgerwood, whom dr osmun has ties to. You would think that communication flow would be better than what it is.
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