Overall Review

3.0
  • 8 patient ratings
  • 5 comments

Last 12 months:

2.5 (-0.5)

5 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    38%
  • Wait Time 18.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

1.0 of 5
July 18th, 2016
Stay Away From This Physician
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
This physicians office double booked me fro the same time slot with another patient. By their own admission, this is common practice. NOT. After having spent three decades as a health care professional myself, this is not common practice. To make matters worse, she spent ten minutes or so with me and then billed a CPT code 99204 which is a comprehensive 45 minute visit. When I questioned this with her office staff, they insisted that she had met the requirements for that billing code. Bottom line is that I and Medicare were billed for services that were not rendered.
Was this review helpful? Yes No

2.0 of 5
August 19th, 2013
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
The wait time in the office, which is not Clean or pleasant,was very long!!
Was this review helpful? Yes No

5.0 of 5
February 12th, 2013
awesome
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Muto and her team were terrific and I am very grateful. I suffered for many years because of my legs and Dr. Muto not only was able to make the proper diagnosis but also to fix the problem quickly and with very little discomfort. I would recommend her to anyone with bad legs.
Was this review helpful? Yes No

5.0 of 5
August 14th, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Met Dr. Muto for the first time in my life as I lay in the hospital emergency room. She responded to my need for surgery to be done ASAP. She explained in laymens terms her plan of action for my surgery to me and my family. She made sure the emergency room staff followed her direction in getting all needed tests and prep work completed. After the operation Dr. Muto spent time with me and was easy for me to talk to during my eight day stay at the hospital.
Was this review helpful? Yes No

1.0 of 5
July 15th, 2011
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very bad experience. I had a DVT after lasor vein surgery,I suffered PE both lungs. My led is much worse now and I will have to have a follow up with an experienced surgeon.
Was this review helpful? Yes No

Nearby Doctors

Dr. Paula Muto, MD is similar to these 3 Doctors near Salem, NH.

Doctor

Dr. William Magdalin

21 years experience

4.5 of 5

Doctor

Dr. Normand Miller

39 years experience

4.9 of 5

Doctor

Dr. Jonathan Gordon

26 years experience

2.6 of 5