Dr. Peily Soong MD Patient Reviews

  • Pediatrics Trussville, AL

Overall Rating

4.8
  • 16 patient ratings
  • 4 comments

16 Patient Reviews

  • Excellent
    81%
  • Great
    6%
  • Good
    13%
  • Poor
    0%
  • Bad
    0%
  • Friendly Staff
  • Promptness
  • Wait Time 19.5 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
December 21st, 2015
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I have 2 sons that go to Dr. Peilly. My teenager is hard to talk to sometimes but he talks to Dr. Peilly with no problems. Very nice and helpful staff and very prompt appts. I live an hr away but we will continue to stay with him and his staff.
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5.0 of 5
July 3rd, 2012
Great doctor
Wait time
30.0 minutes
We have used Dr. Soong for several years now. He is usually pretty up front and will tell you like it is. He's not one to shell out antibiotics to every cold that my children have, but that's ok with me. Sometimes reassurance that our child is fine is what we need. Also, we usually don't wait too long for him either. The main negative is that sometimes the wait times on hold can be long when you call, but when I brought this complaint up to Dr. Soong, he reassured me that they're working hard to reduce the wait times when you call. I have seen some improvement recently on this.
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3.7 of 5
June 11th, 2012
Maybe it's just me...
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Makes me feel like I'm over reacting every time I bring my son in for a sick visit. To the point where I don't feel comfortable making an appointment when I'm concerned about my child. I think my child may have the pink eye, and I'm probably going to switch to another doctor to get him checked out. Only because if it's not the pink eye Dr. Soong will make me feel like I wasted my time and his by bringing my baby in.When I leave his office sometimes I feel like I should go get a second opinion. My baby has been seeing him for 2 1/2 years now and Dr. Soong has always reacted as if everything was fine and any symptoms would go away on there own. This concerns me, but other than that he is pretty good. Maybe it's just me...
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5.0 of 5
September 18th, 2011
Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
DOCTOR SOONG IS A VERY GOOD DOCTOR. HE'S BEEN THE PEDIATRICIAN OF KIDS SINCE MY FIRST KID AND NOW I HAVE 3. HE'S ALWAYS BEEN ACCURATE AND ALWAYS GOT MY KIDS WELL WHEN THEY'RE SICK. HE DON'T ACT LIKE HE IS IN A HURRY. MY FAMILY LIKES HIM VERY MUCH. I REFERED HIM TO ALL MY FRIENDS THAT HAVE KIDS.
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4.0 of 5
February 5th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 31st, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 26th, 2015
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5.0 of 5
June 12th, 2015
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5.0 of 5
March 11th, 2015

5.0 of 5
February 3rd, 2015
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5.0 of 5
November 15th, 2014
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3.7 of 5
July 23rd, 2014
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