Family Physicians

Video profile
Accepting new patients
Northwest
2300 N Rockton Ave
Rockford, IL 61103
815-971-2000
Locations and availability (2)

Patient Reviews ?

Overall Rating:
2.5
  • Currently 2.5 of 4 stars
Total Ratings

4

Total Reviews

2

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3 of 4 stars
Promptness:
  • Currently 2.5 of 4 stars
Courteous Staff:
  • Currently 1.75 of 4 stars
Accurate Diagnosis:
  • Currently 2 of 4 stars
Bedside Manner:
  • Currently 2.25 of 4 stars
Spends Time with Me:
  • Currently 2.5 of 4 stars
Follows Up After Visit:
  • Currently 2.25 of 4 stars
Average Wait: 8 minutes
  • Currently 3 of 4 stars
 |  Compassionate and caring  |  show details
Dec 21st, 2010

I have had several good experiences with Dr. Guenev. She is compassionate and caring and listens thouroughly to my issues. She spent at least a half hour or more during my appointment which was beyond expected. My only complaint was with her staff who can sometimes be a little rude, especially when having a bad day.I would refer Dr. Guenev to anyone I know especially after appointments with other Dr.s prior to finding Dr. Guenev who were not compassionate and did not offer adequate care.

  • Currently 1 of 4 stars
 |  Terrible  |  show details
May 4th, 2010

Dr. Guenev is the kind of Dr. I had dreaded getting. She sees you for 1 minute and doesn't LISTEN to what you are saying and prescribes 10 medicines and sends you on your way. When I had a problem and came back, she was frustrated that I was still trying to get help from her for the SAME PROBLEM. I now know that I can't go back to her and I have to find another Dr. I would not reccommend her to ANYONE.