Overall Review

3.9
  • 16 patient ratings
  • 2 comments

Last 12 months:

3.8 (-0.1)

2 Patient Reviews

  • Highly Satisfied
    63%
  • Satisfied
    13%
  • Neutral
    0%
  • Dissatisfied
    6%
  • Highly Dissatisfied
    19%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 8.8 minutes

Showing 1 - 2 reviews

5.0 of 5
September 3rd, 2016
Excellent care
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mertz is an excellent ophthamologist in the Ephrata area. Takes her time to explain things to you in a way that is easy to understand. Works well with children too.
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5.0 of 5
June 21st, 2015
Great with kids.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mertz is a wonderful clinician. She took time with my 13 year old to teach her about the eye, how it works, and how her eyes were working to cause her vision difficulties.
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