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Dr. Peter Cooke Is this you?

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COPD

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Ratings and Reviews

5 Ratings with 1 Comment

  • Excellent
    3
  • Great
    0
  • Good
    0
  • Poor
    1
  • Bad
    1
  • Excellent
    3
  • Great
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Quality Rating

Satisfied

Wait Time
12.5 min
Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 5 Ratings with 1 Comment

2.0 Rating

February 24th, 2015

Cruddy Staff! They SUCK!

The wait time sometimes seems long but I understand he sometimes gets really busy. Dr. Cooke is great and really knows his stuff! His staff is horrible! They are very unprofessional and discourteous. God forbid you are on a prescription assistance program and you have to pick up any of your medications at his office! You will have to drive there numerous times if you have more than one prescription because they just don't look for it well and sometimes decide; as I was told "You have three bags!" Unfortunately three bags was not all my prescriptions! So we had to go back to their office a fourth time! If you have to call and leave a message with his nurse it's a pretty random chance if you ever get called back. Mostly don't count on it! The way they do things is very "off" They have now even put up signs saying to be courteous to the staff or you will be hauled away by authorities . I guess I must not be they only person who is not happy with the way they do things! It seems like they would get a clue and start showing patients some respect and courteousness!

Wait time
20 minutes
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1.0 Rating

August 27th, 2014

5.0 Rating

July 11th, 2014

5.0 Rating

May 7th, 2014

5.0 Rating

July 4th, 2010

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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