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Ratings and Reviews

10 Ratings with 2 Comments

  • Excellent
    5
  • Great
    0
  • Good
    0
  • Poor
    2
  • Bad
    3
  • Excellent
    5
  • Great
    0
  • Good
    0
  • Poor
    2
  • Bad
    3

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
50.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 10 Ratings with 2 Comments

1.0 Rating

September 7th, 2016

Gentamicin

Dr. Kwong prescribed a course of intravenous Gentamicin in 2007 in preparation for a PCNL. What no one knew was that I was allergic to gentamicin. As a result, I developed gentamicin ototoxicity, a condition which affects my sense of balance and is incurable. Shouldn't someone have checked this out beforehand? Now I "live" on disability. Be careful out there.

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1.0 Rating

June 14th, 2012

Dont waste your time!!

I made an appt. with "dr" Kwong to have a 6 mm cyst removed, and after over an hour in the waiting room I was shown to the room where I was to have be observed, there I sat for an additional 20 min before I was seen by the dr. Prior to him coming his "nurse" came to check my vitals, which consisted of a finger on my wrist and a quick look at her watch, and then asked me what my approx wieght was, and scribbled it down on what ended up being my receipt. Due to the receptionists inability to recognize the type of ins. I carry, she put me as self pay, so "dr" Kwong told me it would cost approx 4, to 5,000$ and I would have to have the procedure done in a hospital.??? For removal of a cyst I asked him, "yep" he said, as he told me I should go to a free public clinic! I decided to try a dermatologist, where they removed it on my first office visit!! Imagine that!? Tthe kicker is that the total bill was a whopping 250.00$ This so called "dr" doesnt deserve to have a license, and he definately wont take your case if he thinks for a second you dont have ins. I have bcbs health equity, which they mistakingly documented as "self pay" VERY UNPROFESSIONAL!!!

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

April 26th, 2017

5.0 Rating

April 26th, 2017

5.0 Rating

February 5th, 2017

2.0 Rating

December 24th, 2016

1.0 Rating

December 24th, 2016

5.0 Rating

December 24th, 2016

2.0 Rating

October 8th, 2015

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Spends Time with Me
Appropriate Follow-up

5.0 Rating

May 17th, 2013

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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