Overall Review

2.3
  • 4 patient ratings
  • 2 comments

Last 12 months:

1.0 (-1.3)

2 Patient Reviews

  • Highly Satisfied
    25%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    50%
  • Wait Time 50.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup
  • Bedside Manner

Showing 1 - 2 reviews

1.0 of 5
September 7th, 2016
Gentamicin
Dr. Kwong prescribed a course of intravenous Gentamicin in 2007 in preparation for a PCNL. What no one knew was that I was allergic to gentamicin. As a result, I developed gentamicin ototoxicity, a condition which affects my sense of balance and is incurable. Shouldn't someone have checked this out beforehand? Now I "live" on disability. Be careful out there.
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1.0 of 5
June 14th, 2012
Dont waste your time!!
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I made an appt. with "dr" Kwong to have a 6 mm cyst removed, and after over an hour in the waiting room I was shown to the room where I was to have be observed, there I sat for an additional 20 min before I was seen by the dr. Prior to him coming his "nurse" came to check my vitals, which consisted of a finger on my wrist and a quick look at her watch, and then asked me what my approx wieght was, and scribbled it down on what ended up being my receipt. Due to the receptionists inability to recognize the type of ins. I carry, she put me as self pay, so "dr" Kwong told me it would cost approx 4, to 5,000$ and I would have to have the procedure done in a hospital.??? For removal of a cyst I asked him, "yep" he said, as he told me I should go to a free public clinic! I decided to try a dermatologist, where they removed it on my first office visit!! Imagine that!? Tthe kicker is that the total bill was a whopping 250.00$ This so called "dr" doesnt deserve to have a license, and he definately wont take your case if he thinks for a second you dont have ins. I have bcbs health equity, which they mistakingly documented as "self pay" VERY UNPROFESSIONAL!!!
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