Overall Review

4.0
  • 24 patient ratings
  • 6 comments

Last 12 months:

3.5 (-0.5)

6 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    4%
  • Neutral
    4%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    8%
  • Wait Time 17.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

5.0 of 5
May 12th, 2016
Excellent
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
If only all Dr.s were this good and courteous and respected paitents time the world would be much better. I have been coming here for about 3 years. He NEVER double books so you are usually seen with in minutes of your appointment time. I dread going to other Dr's for something because I know it usually an all day affair anymore.
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1.0 of 5
April 13th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Rip-off. Will try to get you in multiple times for no good reason to charge the visit fees. My first visit, I went for ringing in years. I was hoping to know why. But he just gave some drops to put in my ears and told me to come back 2 weeks later for audiogram as the person who does audiogram was gone for the day...at 1.30 pm. Ok understandable. Second visit, I was 20 mins late for 9.30 appt. The girl said can't do audiogram as I am late, but insisted to see the doctor. I was thinking, I am there to do audiogram first, whats the use of seeing Dr "again" without audiogram. So I said no and re-scheduled visit to do both at same time ...which is a norm everywhere. So, 3rd visit same day. 2.30 pm. On time, went in for audiogram and the lady told me we can only do audiogram but you can't see Dr. today, you have to come see him next time for results. The reason was that he was busy, but i only saw only 1 patient in office. But nobody called me to inform this in advance or I cud have rescheduled it. It doesn't make sense to do audiogram one day and then see doctor some another day to go over results..for another visit charge off course. I told the lady at the front.. I am here, audiogram is done and I can wait to see Dr. She said can't do it. I reluctantly scheduled 4th visit but cancelled it later because I decided... next visit I am taking my business somewhere else to someone who is honest and respectful towards the patients, especially their time.
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1.0 of 5
August 23rd, 2013
Left with Tinnitus
Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Mckernan used a procedure to clean my ears of built up wax. The instrument used had a high frequency whirling sound to extract the ear wax. After 2 of these procedures I now have Tinnitus in my right ear that I never had before the office visit. It's been a year since my last visit. I will never go back to this Dr and put the Tinnitus blame on his procedure. He says the Tinnitus is a cause of aging that I have to live with and would not talk about it.
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5.0 of 5
August 4th, 2010
The Best ENT in TAMPA
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
In my 20 years of ear issues, I have been to several (>3) ENTs in Tampa (and most I went to for multiple visits). Dr. McKernan told me things about my ears and sinuses that no other doctor had taken the time to explain to me. He spent more time with me, and communicated my conditions more clearly than any other ENT I have worked with. I would strongly recommend Dr. McKernan.
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5.0 of 5
December 16th, 2009
EXCELLENT
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr McKernan is very attentive and very assertive.
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5.0 of 5
May 11th, 2009
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
excellent!
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