Overall Review

3.4
  • 14 patient ratings
  • 2 comments

Last 12 months:

3.7 (+ 0.3)

2 Patient Reviews

  • Highly Satisfied
    36%
  • Satisfied
    29%
  • Neutral
    7%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    29%
  • Wait Time 26.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

1.0 of 5
June 6th, 2013
Dr .Gleason would be great if you didn't have to deal with his oblivious and lazy office staff.
Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Today was my second visit with Dr.Gleason . His front office person, Brenda in the Phoenix office put my chart up 20 minutes after I got there. I finally was brought back a half hour after i got there then the Dr. came in 20 minutes after that . The most annoying part was leaving. I had called the office today to find out how much my visit would be , I gave the lady my new insurance info as it had changed since the last visit and she said she would call me back with the total. She let me know on the high end what it would be . Upon checking out the lady, Melissa Pearson(who is sadly the supervisor for that office) asked me what I had done !? She is the one had the sheet in front of her , I was underwhelmed. Then she wanted about 70 dollars more than I had been quoted . I told her I spoke with someone earlier who told me way less. She said "that was with your old insurance info." I said"no , she asked me for the new info and called me back with my estimate !" She had an attitude and I was so angry. I called back the lady I had spoken with about the totals , she ran the info again and came up with the same total. I will be speaking with the office manager and switching my daughter to a different office .
Was this review helpful? Yes No

5.0 of 5
October 16th, 2009
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Thank You Dr. Gleason for making me feel that my child was the most important to you during our visit.
Was this review helpful? Yes No

Nearby Doctors

Dr. Philip Gleason, MD is similar to these 3 Doctors near Phoenix, AZ.

Doctor

Dr. Barry Chang

23 years experience

3.8 of 5

Doctor

Dr. Donald Lamm

47 years experience

3.9 of 5

Doctor

Dr. Larry Bans

38 years experience

4.3 of 5