Dr. Philip Kaplan MD Patient Reviews

  • Family Medicine Manlius, NY

Overall Rating

  • 5 patient ratings
  • 1 comment

Last 12 months:

1.0 (-3.0)

1 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Wait Time 28.3 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 1 review

4.0 of 5
October 28th, 2014
Wait time
30 minutes
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Kaplan is an excellent doctor. He is direct and honest. If is does not know and answer he admits it and tries to find out the answer. His reception staff person is unprofessional and lacking in compassion. I have been trying to get an appointment and no one picks up the phone during business hours. Sometimes the phone is disconnected directly without anyone picking up.
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