Dr. Phillip Kelly MD Patient Reviews

  • Ophthalmology Wichita Falls, TX

Overall Rating

  • 9 patient ratings
  • 1 comment

Last 12 months:

4.0 (-0.2)

1 Patient Reviews

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  • Highly Dissatisfied
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 20 minutes

Showing 1 - 1 review

1.0 of 5
May 14th, 2014
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kelly is probably a very good doctor, but I got the feeling he thought he was better than me, and that's not a good feeling when I go to see a doctor. His staff was very rude, calling me the next day after the regular yearly visit and told me I should have gotten a referral from my regular medical doctor prior to seeing Dr. Kelly, as he did more than just what a regular visit would entail. This woman who called, made me feel small and stupid. I have never gotten a referral before from my regular doctor, and doctors I have seen in the past did even more tests on my eyes than Dr. Kelly did, and yet their staff was not unkind or rude to me. This woman made me think that I was going to have to pay out of pocket for those extra tests that he did. Needless to say, because of my treatment, I will not be going back to see him ever again. I'll find a new doctor.
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