Dr. Phillip Ross MD Patient Reviews

  • Urology Orinda, CA

Overall Rating

  • 14 patient ratings

Last 12 months:

4.0 (+ 0.1)

2 Patient Reviews

  • Highly Satisfied
  • Satisfied
  • Neutral
  • Dissatisfied
  • Highly Dissatisfied
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 28.8 minutes

Showing 1 - 2 reviews

5.0 of 5
January 26th, 2015
Easy Appointment
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Ross is the rare type of doctor who actually LISTENS to his patients and takes the time to really discuss the prognosis and treatment options. Having to see a urologist is not a pleasant experience, but he and the medical staff really sets patients at ease.
Was this review helpful? Yes No

1.0 of 5
December 6th, 2011
definitely not for me
Wait time
60 minutes
Easy Appointment
Friendly Staff
Spends Time with Patients
I would not recommend this doctor. I waited over an hour in the exam room, and it was only when I said I had to leave that the doctor appeared. He called me the wrong name, referred to me twice as an "older person" (I am 50 so you can decide whether that's "old"), and claimed that he had not seen my medical records even though they had been sent to his office. Because of the lack of records he wanted to repeat hundreds of dollars worth of tests. I felt that he was rushing me into making a decision about surgery with him when the only reason I had gone to him was for a second opinion. I wasn't looking for a new surgeon. For several days after the appointment his office called pestering me about when I was going to schedule another appointment, when I was going to do the tests, when I was going to have surgery, etc. It was the only time I've ever felt that a doctor was so obviously trying to take my money.
Was this review helpful? Yes No

Nearby Doctors

Dr. Phillip Ross, MD is similar to these 3 Doctors near Orinda, CA.