Dr. Ponciano Cruz
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Overall Rating
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Ease of Appointment
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Promptness
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Courteous Staff
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Accurate Diagnosis
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Bedside Manner
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Spends Time with Me
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Follows Up After Visit
I have never had such a negative experience with a doctor. I was referred to this doctor by my PCP for two issues, and Dr. Cruz never even acknowledged one of the issues. He told me one thing and his nurse told me the complete opposite - she said he didn't really know the details of a particular treatment, that's her job. I wouldn't know who to believe, the doctor or the nurse. I have no confidence in anything that comes from their office. I feel badly that I have absolutely nothing positive to say, but it was an unbelievable experience, I've never experienced anything like it - and hope never to again!