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COPD

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Ratings and Reviews

13 Ratings with 4 Comments

  • Excellent
    8
  • Great
    0
  • Good
    3
  • Poor
    0
  • Bad
    2
  • Excellent
    8
  • Great
    0
  • Good
    3
  • Poor
    0
  • Bad
    2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
22 min

Showing 13 Ratings with 4 Comments

1.0 Rating

March 9th, 2014

BEWARE: You may be suddenly dropped as a patient without warning or explanation!!!

It was shocking when it happened to me! I was told my appointment was cancelled and to look for another doctor. Then the nurse hung the phone up on me. I had kept all my appointments and always paid the bill, so this came out of left field. Also be aware that if you request the staff to send something to you, you will likely have to go pick it up yourself. And don't be surprised if after only one bill, your account gets sent to a collection agency.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 5th, 2013

Dr Wan is awesome and his staff works extremely hard to provide the best care possible. I have never had a problem with his office. The techs are sweet, the receptionist is a total doll, and I feel like they empathize and try their hardest to make sure patients get what they need.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

February 28th, 2012

He's great! His staff is sketchy

He is a great doctor when you go to see him. Calling his office and getting things done properly and without issue seems to be problem for me. I have the hardest time getting things done through his staff.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

September 22nd, 2011

I do not recommend. He is not caring of the elderly. I bear personal witness plus the knowledge of a friend regardng her Mother.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

June 7th, 2017

5.0 Rating

September 10th, 2015

5.0 Rating

August 14th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

3.0 Rating

August 12th, 2015

3.0 Rating

August 11th, 2015

5.0 Rating

December 20th, 2014

3.7 Rating

September 18th, 2014

5.0 Rating

August 28th, 2014

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