Overall Review

4.7
  • 28 patient ratings
  • 5 comments

Last 12 months:

4.0 (-0.7)

5 Patient Reviews

  • Highly Satisfied
    86%
  • Satisfied
    7%
  • Neutral
    0%
  • Dissatisfied
    4%
  • Highly Dissatisfied
    4%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 15 minutes

Showing 1 - 5 reviews

5.0 of 5
September 4th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Pravong is absolutely wonderful. I have seen many doctors in my life and have never found one that is knowledgeable. understanding and will listen to me as she is. She is the best doctor I have ever seen and I am old enough to have seen them all!
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5.0 of 5
February 28th, 2014
SAHM
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I never have a problem getting an appointment and her staff is very friendly and professional. Their new office facility is awesome. I usually only wait about 5 minutes in the exam room before Dr. Provong comes in. One time I waited 15 minutes. That happened only 1 time in the 5 years that I have been seeing her. She always takes the time to listen to me and asks plenty of questions before she makes her diagnosis. She's very personable. So glad I found her.
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5.0 of 5
February 16th, 2014
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Her medical assistant is also very friendly. Dr. Pravong is nice and pretty thorough I think. I don't have any big medical conditions and I just go occasionally when I need cholesterol medicine updates and blood checks, etc. When I had concerns about my heart skipping beats she looked into it and referred me to a specialist who was also very professional.
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2.0 of 5
June 27th, 2013
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Pravong was professional but my overall experience ended in a very unfortunate ordeal. After a simple office procedure I developed an infection at the sites treated. The improper handling of the sterilized equipment : the assistant did not use gloves, opened a sterile swab and touched it with her bare fingers, an empty vile was dropped on the floor and then picked up to use. Within 36 hours I had a festering wound, had to make a Saturday office visit with another doctor to address the problem. I received a phone call from the office 2 more days later to inform me of my lab results....which I had already received from my Saturday visit -- the lack of communication or failure to review my records was NOT impressive. In expressing my concerns, I did get a call from Dr. Pravong, she apologized for the experience and said she would address my concerns and retrain on office procedures to prevent this problem in the future.
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5.0 of 5
April 1st, 2011
Manager
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Pravong is an excellent physician whom I have enjoyed coming to for all my health care. I would recommend Dr. Pravong to everyone.
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