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Have you seen Dr. Quinton Moss?
August 29th, 2017Not a caring practice
If you want a dr. who cares enough to acknowledge you or that has a staff that will at least OCCASIONALLY return your call, this is NOT the practice for you. My daughter, who is a PATIENT there, waited 3 months for a return call. This ALWAYS happens. They don't care enough to EVER return your call. Once you are there, you meet with a therapist for a few minutes - never your allotted 45 min.- and rarely is there an appearance by the dr, himself. I would think a psychiatrist would care enough to have a staff that calls you back when you say you are out of your meds and need a new prescription desperately. Too bad Dr. Carpenter had to close his office in Fairfield. He is truly a dr. that cares.about his patients.
August 24th, 2016Dr Moss and staff at Hamilton location
A practice that is caring and understanding. Just be honest with them and you get the best care you can get! Highly recommend especially with psyche issues. However, Receptionists at the West Chester location aren't good and not always nice. Id recommend driving the extra few miles to Hamilton location...
March 10th, 2016
March 9th, 2016
May 11th, 2015dr is great but staff is horrible and had numerous billing mistakes
May 8th, 2015
Dr.moss was very up front didnt make me feel ashamed or treat me like i was garbage because i was a user. He made sure i was completely calm and no withdraw before I left. He also made sure that if dose needed adjusted just to come in. Or if i felt like using to call or come in at anytime. He seen me on a weekend morning at 7am because i said i want to get clean and he said then we cant wait till Monday. In my opinion he is very blunt but honest down to earth and caring im 3yrs clean thanks to Dr.moss
March 5th, 2015
No one ever answers the phone or returns phone calls. They will also kick u out if u can't make an apt when it's their fault their office is closed due to inclement weather or their phone lines are messed up.
February 11th, 2015highly recommended
Dr moss is amazing. He always spent the time needed with me. Never felt rushed. The entire staff other than the front desk, were great. Front desk just barely answers calls and not overly friendly when I went there. But that was a year ago.
July 3rd, 2014
When he went into private practice in 09' I sought out help for my mood disorder and he has helped me greatly. I have had to wait past my appointment time but also people need to realize that he is working at Fort Hamilton's psych EM and his patient case load has increased since the office moved to west chester. He also has taking on more substance abuse cases which contributes to the wait time. He is an honest and caring Dr. He problem solves with you and let's you have a voice in your Tx options.
October 23rd, 2013sad
have been going to Dr. Moss several months, have yet to have a session with him. Met once for about 2 minutes and he changed my meds. No one answers the phone when I call or returns messages. Today I got a bill for 4200.00 for a test that I did not understand was being done. It was sent to a lab that my insurance doesn't cover. Can't afford a 4200.00 bill at all. Guess I'll be finding a new doctor!!!
November 5th, 2012What happened? Trusted to truly disappointed
What happened to the kind, caring Dr. I once used to trust? When I can eventually get an appointment, I always have to wait at least 1 hr. Used to take the time to listen & at least acted like he really cared. Not anymore since the office moved. Now I'm rushed in & out like I'm a number & cash machine. Rarely stops to listen, always seems preoccupied & in a rush, with an attitude of having better things to do & people to see than be bothered with his psych patients. After all, I am a paying customer. Needless to say, I'm very disappointed & saddened b/c he WAS one of the better doctors i have had over the yrs :(
March 7th, 2012
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