Dr. Rachel English MD Patient Reviews

Overall Rating

3.2
  • 5 patient ratings
  • 1 comment

Last 12 months:

4.0 (+ 0.8)

1 Patient Reviews

  • Highly Satisfied
    40%
  • Satisfied
    20%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    40%
  • Wait Time 10 minutes
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients

Showing 1 - 1 review

1.0 of 5
July 16th, 2009
Wait time
10 minutes
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
I was seen by Dr. English as an urgent care patient at WFMC in Franklin. She spent a grand total of about 3 minutes with me, but I wound up spending 10 hours in the urgent care center that day due to the countless unnecessary and expensive tests she ordered. I was sent home at the end of the day still in pain, with no diagnosis, no treatment suggestions and not having been allowed to eat or drink all day (I had gone in the first thing in the morning, too so no breakfast beforehand). She was very short with me, spent little time listening to me and did not seem to care about the problem I was having. At the time I was admitted to the urgent care center, I was the ONLY patient there. So there was no excuse.
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