Dr. Rachel Whitehouse DO Patient Reviews

  • Adult Care Broken Arrow, OK

Overall Rating

3.1
  • 11 patient ratings
  • 6 comments

Last 12 months:

2.0 (-1.1)

11 Patient Reviews

  • Excellent
    27%
  • Great
    9%
  • Good
    27%
  • Poor
    9%
  • Bad
    27%
  • Friendly Staff
  • Promptness
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments
  • Wait Time 35.1 minutes

Showing 1 - 11 reviews

1.0 of 5
March 28th, 2017
She can't settle in one place for long
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
We've followed her from office to office, health system/hospital to health system/hospital. After a couple of years, she's gone and it takes months to find where is is practicing again. We're done with that nonsense. It's too bad because she's a decent caring doctor. But there is something strange going on.
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3.0 of 5
July 12th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Very good the most caring.I have metin okla..-
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1.0 of 5
December 4th, 2013
Will not attempt to see Dr. Whitehouse again
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I would not recommend this physician/office. Being an RN, when I made the appt, I asked it was feasible to see the physician in 1 hr 45 min as I needed to leave at a certain time. I was told it was "likely." Upon arrival, I was told the doctor was "thorough" and it wasn't likely I could get in and out in that time frame, but they would try. The med tech tried to take my pulse too far down on my wrist - on the tendons - and I had to show her how to slide her fingers further up to actually FEEL my pulse. After 1 1/2 hours, I was told there were still 4 more patients in front of me - I had arrived at 9am when I was told the dr STARTS seeing patients. I was billed my co=pay amount, despite NOT seeing the physician. I also completely filled out the patient history form, but then was verbally asked the questions (no one looked at my form) "as they have a new computer system" and have to input all the data. I asked if they were going to verbally ask the questions, why did I need to write it all down first. "That's just how we do things here." I am still asking for my co-pay to be refunded since after waiting for 1 1 /2 hours, I never saw the physician.
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5.0 of 5
October 12th, 2011
Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. whitehouse, is caring and spends a large amount of time with me each visit, I never feel rushed or like she needs to go see other patients.
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2.3 of 5
April 19th, 2011
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
wait too long. been seen too short
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5.0 of 5
August 4th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr. Whitehouse has been my doctor for years and I am extreamly happy with her.
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4.0 of 5
July 24th, 2017
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1.0 of 5
December 7th, 2016

3.0 of 5
April 15th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.7 of 5
September 3rd, 2011
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
January 7th, 2011
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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