Dr. Rachel Whitehouse DO Patient Reviews

Overall Review

3.5
  • 8 patient ratings
  • 5 comments

5 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    13%
  • Neutral
    25%
  • Dissatisfied
    13%
  • Highly Dissatisfied
    13%
  • Wait Time 37.7 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 5 reviews

3.0 of 5
July 12th, 2015
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Very good the most caring.I have metin okla..-
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1.0 of 5
December 3rd, 2013
Will not attempt to see Dr. Whitehouse again
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I would not recommend this physician/office. Being an RN, when I made the appt, I asked it was feasible to see the physician in 1 hr 45 min as I needed to leave at a certain time. I was told it was "likely." Upon arrival, I was told the doctor was "thorough" and it wasn't likely I could get in and out in that time frame, but they would try. The med tech tried to take my pulse too far down on my wrist - on the tendons - and I had to show her how to slide her fingers further up to actually FEEL my pulse. After 1 1/2 hours, I was told there were still 4 more patients in front of me - I had arrived at 9am when I was told the dr STARTS seeing patients. I was billed my co=pay amount, despite NOT seeing the physician. I also completely filled out the patient history form, but then was verbally asked the questions (no one looked at my form) "as they have a new computer system" and have to input all the data. I asked if they were going to verbally ask the questions, why did I need to write it all down first. "That's just how we do things here." I am still asking for my co-pay to be refunded since after waiting for 1 1 /2 hours, I never saw the physician.
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5.0 of 5
October 12th, 2011
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. whitehouse, is caring and spends a large amount of time with me each visit, I never feel rushed or like she needs to go see other patients.
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2.0 of 5
April 18th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
wait too long. been seen too short
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5.0 of 5
August 4th, 2008
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Whitehouse has been my doctor for years and I am extreamly happy with her.
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