Dr. Rafael Piedra MD Patient Reviews

  • Gastroenterology Naperville, IL

Overall Rating

3.0
  • 11 patient ratings
  • 3 comments

Last 12 months:

5.0 (+ 2.0)

11 Patient Reviews

  • Excellent
    18%
  • Great
    18%
  • Good
    18%
  • Poor
    18%
  • Bad
    27%
  • Friendly Staff
  • Promptness
  • Wait Time 15 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 11 reviews

1.0 of 5
June 3rd, 2015
Piedra was the worst part of my hospital stay
Promptness
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I was admitted to Edward Hospital's surgical care unit via the ER with severe abdominal pain. I went thru a number of doctors with no diagnosis and ended up under consultation of a GI doctor. Half a day goes by and Piedra shows up. He begins with, "Why are you here?" Which is stupid question after 10 hours various tests (including two CTs) and lots of waiting. I explained my symptoms (again) and he quickly diagnosed me as having IBS related to perhaps eating too much fiber recently. He arrogantly went on to say I was wasting a hospital bed and shouldn't be in there at all and was going to discharge me with a sheet about IBS - - even though I was still in a sustained amount of discomfort. An hour later, instead of discharge paperwork, a nurse came in with a new test result and said I had c. diff! And I never saw Piedra again, which was fine by me! Another GI showed up since my stay was extended another day until I stabilized. I was supposed to follow-up with Piedra in the weeks after, but I obviously chose someone else.
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3.7 of 5
April 22nd, 2012
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
He helped me through a rough pregnancy with a major Crohn's flare up; directed me to someone when he knew he needed assistance, instead of treating me like a guinea pig. Once I was under control (years later), I went back. He met my daughter, remembered us, and was genuinely happy to see us. Good man.
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2.3 of 5
September 3rd, 2010
Lacks Bedside Manner
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I felt I was treated like a number and not like a person, or for that matter, a paying customer. No substantive conversation with the patient, no discussion of options. I would never allow a friend to go to this doctor.
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5.0 of 5
January 6th, 2017
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5.0 of 5
January 25th, 2016
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
November 24th, 2015
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2.0 of 5
August 12th, 2015
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1.0 of 5
June 9th, 2015
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4.0 of 5
April 21st, 2015
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4.0 of 5
March 9th, 2015
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3.7 of 5
September 17th, 2014

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