Ease of Appointment
Looking for PD for my child. Called to ask if they're accepting new patients as a referral by SJHP. The receptionist confirmed yes they're accepting new patients right off the back, after explaining to her that I am needing my child to be seen now while I wait to be reinstated w/Kaiser. She puts me on hold, comes back and says, they don't have available appts for new patients. You just told me that you are accepting new patients, but now you're saying you don't have available appts for new patients?!? Makes no sense at all, but thank you for showing your offices true colors.