Dr. Randa Serag MD Patient Reviews

  • Internal Medicine Sylmar, CA

Overall Rating

4.3
  • 11 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.7)

5 Patient Reviews

  • Highly Satisfied
    73%
  • Satisfied
    9%
  • Neutral
    0%
  • Dissatisfied
    9%
  • Highly Dissatisfied
    9%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 23.8 minutes

Showing 1 - 5 reviews

5.0 of 5
May 14th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Empathetic , kind,, I have great Confidence in her and her med. decisions for me.
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5.0 of 5
May 14th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Great Dr. calls me when I need her to in a timely manner. Offer me great support with my health issue.
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5.0 of 5
May 10th, 2012
Caring, Fun, Focused
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Randa Serag is a treasure. She is bright, effervescent, focused on you the patient, and completely open and unaffected. I'm 66, and she is in the top two of primary care physicians I've ever had.
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5.0 of 5
July 10th, 2011
caring & knowledgeable
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My husband and I both see Dr. Serag and are always impressed with how thorough she is and how much she really seems to LISTEN - which is hugely important. It's rare to find a doctor that really empathizes with her patients. She's an excellent addition to the UCLA staff.
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2.0 of 5
March 10th, 2011
poor professionality
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
The office was busy but I waited almost a full hour to see the doctor. She insinuated that my boyfriend was cheating on me/lying to me, questioned my use of an IUD (I am 20) though in this day and age it is fairly common for nulliparous women to have them, and gave me a prescription based on what I told her alone without even taking the time to run a test. No matter how positive the patient is that symptoms are caused by one particular thing, the doctor should at least try to determine if there could be another, possibly more dangerous, cause.
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