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Patient Reviews

Patient Reviews ?

Overall Rating:
4.0
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Total Ratings

13

Total Reviews

5

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Average Wait: 26 minutes
Ease of Appointment:
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Promptness:
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Courteous Staff:
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Accurate Diagnosis:
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Bedside Manner:
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Spends Time with Me:
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Follows Up After Visit:
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Average Wait: 26 minutes
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May be a decent surgeon, but definitely lacking in empathy or being human show details May be a decent surgeon, but definitely lacking in empathy or being human
by Sara on Apr 10th, 2015

My dad's surgery went well, but Randy was very dismissive and rude when my sister and I asked questions. My dad is sick, we have no illusions, but deserved to be treated how we had treated him; with respect and a bit of dignity. The next day, I called his office regarding my dad's increasing confusion and plans for discharge. Less than 30 minutes after I called, I received a TEXT MESSAGE from his office manager that read: This is Ayesha from Dr. Janczyk's office. This is what he said... Hard to say sometimes what appears to be a simple problem is the start of a bigger decline. To which I replied: And...does he feel that sharing information of that magnitude with a patient's daughter in that manner and not answering her questions is professional, appropriate, or ETHICAL? She then proceeded to call me and question in a nasty manner what I found unethical about the message. She then told me that he would call me the next day, never heard back. Luckily, the day after the no call, my dad was transferred to another doctor's care. Report filed with hospital, received apology from hospital; nothing from Randy or Ayesha. Not sure about HIPPA violations, there seems to be an issue regarding the use of text messaging in this case, so report for HIPPA filed.

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Wonderful, caring, and detail-oriented surgeon show details Wonderful, caring, and detail-oriented surgeon
Dec 3rd, 2014

During a 6.5 hour surgery, Dr. Janczyk improved my mom's appearance and quality of life. Thank you, Dr. Janczyk.

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Best Surgeon Ever show details Best Surgeon Ever
Aug 7th, 2012

I've had Dr. Janczyk perform surgery for me on three occassions. Each time I was extremely pleased with the outcome. His office staff, and wait time are wonderful. He is very caring, and his bedside manner is wonderful. I remained awake during the last surgery, and he was great at keeping me involved in conversation, and alievating my concerns. Other members of my immediate family have had Dr. Janczyk as their surgeon and loved him as well. I would recommend him to anyone who needs to have a surgical procedure.

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by Kim Yekin on Jul 13th, 2010

Thank Your for taking such good care of my daughter. His level of bedside manor and confidence is wonderful. He did a great jobThanks againKim Yekin

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Would not return show details Would not return
Jan 22nd, 2010

He boarded me for the wrong surgery and when I questioned him about it, he told me it was the same thing, just 5 mm to the left. In fact, an appendix and a gall bladder are not the same thing. Then when I met with him for my follow-up appointment to discuss the results of my biopsy, he told me that he didn't really know much about what I had but he could give me a copy of the report if I wanted to google it.

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Doctor's Response

Patient with increasing abdominal pain and negative imaging, scheduled correctly for an exploratory surgery, which meant we would be looking at both the appendix and gallbladder. Pathology report showed very rare gynecological condition affecting intestines. This condition is not listed in regular textbooks and there are only a few research papers on the subject. Unknown what the significance of the condition is in regards to female reproductive organs or intestines. Patient given copy of path report and recommendation to follow up with her gynecologist to see if they felt she needed additional treatment for this primary gynecological condition. Patient given the name of the condition so that she could try to find more information on the subject and further educate herself until she could get an appointment with gynecology. Patient cautioned that due to rarity of the condition her gynecologist may not be immediately familiar with it either and would have to look into it further or may refer her to another sub specialist.