Dr. Ray Hsiao MD Patient Reviews

  • Internal Medicine Hacienda Heights, CA

Overall Rating

3.7
  • 15 patient ratings
  • 4 comments

Last 12 months:

5.0 (+ 1.3)

15 Patient Reviews

  • Excellent
    60%
  • Great
    0%
  • Good
    13%
  • Poor
    0%
  • Bad
    27%
  • Friendly Staff
  • Promptness
  • Wait Time 35.6 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

1.0 of 5
January 19th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I arrived at the office and was told to collect insurance deductible, and even the insurance agent asked about the normal claim process the lady stated, "it's a big city, many people in and out, we cannot just take chance as business", really? Even with service member and the military insurance? When tried to pay anyway, then was told "Cash only"? Didn't explain when made appointment and no sign in the office state so. Total wasted time and unprofessional!!
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5.0 of 5
April 3rd, 2013
Everyone needs Dr. Hsiao
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Hi everyone I would like to take a few minutes and share with you my experience with Dr. Hsiao. He is definitely one of the best primary physicians out there and by far the best I have come across. Dr. Hsiao not only shows lots of expertise in the field of medicine, but also cares greatly about every single one of his patients. He is a very compassionate person and for doctors that is hard to find. You will not go wrong if you get him as a primary physician. He is the best!
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1.0 of 5
December 14th, 2009
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Never listens to patients and has bad temper.
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1.0 of 5
November 6th, 2009
Doctor only care about money
Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Dr Hsiao is very rude and unprofessional. He spend only 3 minutes with me for new patient complete physical. When I return for result discussion, he just told me that you have high cholesterol. I asked him for copy of my labs, he charged me $5 for it and I told him I just paid $45 for copayment. He told me that he need every dollar that he can get. What a greedy doctor that has very poor bedside manner.
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5.0 of 5
February 4th, 2017
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5.0 of 5
February 7th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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3.0 of 5
January 30th, 2016
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5.0 of 5
December 12th, 2015
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

5.0 of 5
January 2nd, 2015
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1.0 of 5
October 23rd, 2014
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5.0 of 5
May 21st, 2014
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5.0 of 5
May 16th, 2011
Wait time
25.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up

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