Ray E Rollins, DO

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Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

14

Total Reviews

7

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 3.4166666666667 of 4 stars
Promptness:
  • Currently 2.8571428571429 of 4 stars
Courteous Staff:
  • Currently 2.7272727272727 of 4 stars
Accurate Diagnosis:
  • Currently 2.6666666666667 of 4 stars
Bedside Manner:
  • Currently 2.6666666666667 of 4 stars
Spends Time with Me:
  • Currently 2.6666666666667 of 4 stars
Follows Up After Visit:
  • Currently 2.0909090909091 of 4 stars
Average Wait: 24 minutes
Some ratings provided by DrScore. CitySearch.
  • Currently 3 of 4 stars
 |  I love Dr Rollins but the front office staff is DISMAL!  |  show details
by anonymous on Feb 20th, 2013

I have seen Dr Rollins for 20 years, since the age of 10. I have 8 other family members who have use his services also. I find it very Its sad that I no longer feel welcomed by any staff other than Dr Rollins and one of his med. techs. I recently had a very negative experience with Sherry over the phone. She was very abrupt and dismissive, when I asked her title I was informed she is related to the office manager as if this in anyway qualifies her to maintain a medical office reception area. I hope Dr Rollins realizes these people are his front line i. e. a clients first interaction whether this be phone or face to face contact.

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  • Currently 4 of 4 stars
 |  Impression of Dr Rollins  |  show details
Mar 29th, 2012

When I arrived at the office it was neat clean and comfortable. The hispanic lady at the desk was very pleasant asked me to fill out a form, I returned the form and we joked and laughed a bit. The wait time for the doctor was 5 minutes. Dr. Rollins may not fit the mold of the "old fashioned doctor" in dress but he surely knows what he is doing and gave me a very complete physical and explained what he was doing and why.I would consider him a very GOOD doctor and have no hesitation to return to his office or refer him to my friends.

  • Currently 3 of 4 stars
 |  show details
Feb 16th, 2012

I am not quite sure how I feel about this office. The hispanic girl that works the front desk is very rude!! I have experienced this on 4 different occasions. The medical assistants have always been nice and helpful. The doctor is a little weird but seems to know what he is talking about and he is very personable. I would recommend this office if the front office staff was better. i feel that she leaves a bad taste in your mouth from the very beginning of making an appointment.

  • Currently 1 of 4 stars
 |  worst doctor ever  |  show details
Dec 22nd, 2009

did not even acknowledge why i was there and instead focused on something else. took me two years to work up my nerve to go to the doctor and this guy is the exact reason i do not go them.

  • Currently 4 of 4 stars
 |  show details
by Ron on Nov 4th, 2009

If one of my kids or me is sick, I can get there @ 8 am with no appointment and be out of there by 8:20 he is very easy to see, and that is very important when you are really sick.

  • Currently 3 of 4 stars
 |  Convenient location, walk ins  |  show details
by Citysearch User on Nov 12th, 2008 on insiderpages.com

I like the convenience, and the staff is very competent. The hours are good, and the office seems to be clean and well-run. I would recom...

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  • Currently 4 of 4 stars
 |  show details
by LarrywStice on Oct 8th, 2008 on citysearch.com

Friendly staff, Dr. Rollins is a very down to earth doctor you can talk to, not a run in out type of guy. He will listen to what you have to say! Very good on mens sexual health.

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