Dr. Ray Van Metre MD Patient Reviews

  • Otolaryngology Lexington, KY

Overall Rating

3.8
  • 13 patient ratings
  • 2 comments

Last 12 months:

4.4 (+ 0.6)

2 Patient Reviews

  • Highly Satisfied
    38%
  • Satisfied
    31%
  • Neutral
    15%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    8%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
May 14th, 2016
Vocal Cord Surgery
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I had an excellent first impression of and a good experience with my first ENT surgery by Dr. Van Metre. He biopsied and excised a mass via laser on a vocal cord. He and three pathologists went out of their way !to try to find the etiology of the mass. Also, I've had vocal cord issues for five years and have been laryngoscoped and scoped and scoped. Dr. Van Metre iis the only person who has scoped me without me gagging, he's really gentle with the laryngoscope. My experience thusfar has been very positive.
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2.0 of 5
December 3rd, 2013
Bad Experience
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Overall bad experience at KY Ent and Dr. Van Metre. First the office was very busy and felt rushed the whole time. Dr. Van Metre didn't really address all my questions and keep pushing surgery as my only option. Seemed like he just wanted to get to the next room. Finally I received a bill weeks later for $300 for something that was not even discussed that was completely routine. When I called to ask about it was pushed off to another department and given the explaination that I should have known. I would look elsewhere.
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