Rebecca B Kelley MD Patient Reviews

Overall Rating

3.8
  • 18 patient ratings
  • 4 comments

Last 12 months:

3.3 (-0.5)

4 Patient Reviews

  • Highly Satisfied
    61%
  • Satisfied
    11%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    28%
  • Wait Time 15 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

5.0 of 5
January 5th, 2016
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
She listens and treats you to her best
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4.0 of 5
November 9th, 2015
Doctor Is Great, Secretary Not So Much
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kelley was wonderful. I have visited her twice and she is very knowledgable and made me feel comfortable. Her nurse was friendly and efficient. I will say I do not care for the receptionist. My first appointment, it took her 30 minutes to check me in because they had just switched to computers. Then when asked if I had been out of the country lately (because of the Ebola risk) she did not know where the U.K. was. My second appointment two months later took just as long to check in. She was also borderline rude when I called to ask for the price of an appointment for someone without insurance. When I called a few weeks later to ask about another issue, she insisted I go to the ER instead of booking me an appointment. Instead, I called another doctor who assured me I was not in immediate danger.
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5.0 of 5
September 30th, 2013
amazing doctor
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr.Kelley is an amazing person and Dr. She takes the time and listens and is through on her exams and follow ups!!
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5.0 of 5
September 10th, 2012
She's wonderful!
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Kelley always spends time with you and is very pleasant to work with. She usually is the one who does your vitals at the very beginning of the appointment (sometimes it is a nurse but rarely). She doesn't have you 'hop up on the table' until she greets you and asks questions. Her nurse practioner is also stellar to work with and both ladies treat you with the utmost respect!
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