Overall Review

4.2
  • 36 patient ratings
  • 4 comments

Last 12 months:

3.7 (-0.5)

4 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    14%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    11%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 19.4 minutes

Showing 1 - 4 reviews

4.0 of 5
September 25th, 2014
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Only got to see nurse practitioner. She sent my prescriptions to the wrong place. She told lab to do tests for lump in my right breast when it was actually in the left breast and she gave the lab the wrong instructions. NP said I could only ask about 3 medical issues because she was too busy to answer about anything more--on the phone before the appointment I was assured that all issues would be addressed at the appointment. I was not happy with the experience.
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5.0 of 5
May 7th, 2014
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Caring and helpful, refers to other doctors as needed, sometimes rushed and forgetful, office staff gets prescriptions mixed up often, don't like having to pay the bill as soon as we come in the door before we even see the doctor
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1.0 of 5
July 10th, 2012
THE WORST STAFF EVER!!!!!
The staff is very unprofessional, whinny, not good at all. Crystal is the worst one. She's horrible, why she works there is beyond me.
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5.0 of 5
October 21st, 2009
New Patient
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I recently changed doctors because my last one had a wait and see approach and didn't ever want to send you any place for a referral. After finding Dr. Benton Jr. I must say that I am very pleased. He is getting to the bottom of some issues I've been dealing with for years. He doesn't wait around to watch for change, he just does it. Understanding that prevention and early detection for anything is key. I have an appt with a urologist next month thanks to him.
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