Overall Review

4.1
  • 30 patient ratings
  • 6 comments

Last 12 months:

4.0 (-0.1)

6 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    10%
  • Neutral
    3%
  • Dissatisfied
    10%
  • Highly Dissatisfied
    10%
  • Wait Time 35.4 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 6 reviews

1.0 of 5
October 26th, 2016
Nothing good
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have nothing good to say about this doctor. First of all you have to wait forever in the waiting room. I waited 2 hours one time. They tend to double or even triple book people for the same time. Once they finally call you back into a room you wait there for a good while then when the doctor does come he doesn't seem to want to spend a bunch of time with you. The doctor himself is hard to understand when he talks.
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2.0 of 5
July 20th, 2016
Total disregard for patients time
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Staff is very friendly and efficient but to wait over 2 1/2 hours to see nurse practitioner only for an RX is ridiculous and on my last appt, scheduled appt time was 9:30, both Dr and nurse prac sauntered in at 10:30, didn't get seen until after 11:00, I expressed to nurse (who was amazing) my frustration as this has become the norm and she confirmed my suspicions that they habitually come in late, therefore by the end of the day they are running a few hours late, there is a total disregard for their patients time, it never used to be like this and has been getting worse, so think it's time to find another Dr. Very disappointing being I've been a patient for almost 30 years.
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5.0 of 5
June 28th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Delacruz is a excellent doctor with a great bedside manner. I highly recommend him.
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5.0 of 5
May 25th, 2016
WONDERFUL DOCTOR
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I LOVE THIS DR. HE HAS BEEN MY DOCTOR FOR OVER 20 YEARS
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5.0 of 5
October 26th, 2015
Best family physician in the valley
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I love thenoffice staff and nurse practitioner. Clean office, caring, people, they feel like family.
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2.0 of 5
June 23rd, 2015
Amazingly Slow and Unprofessional at Times
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
You'll seldom ever see the actual Dr. but you Will probably see his "Nurse Practitioner" who will then tell you her sob story about how her.. Husband suffers from E.D. { erectile dysfunction } due to his Oral Tobacco Habit and how she made him quit. Now really, all I wanted was my Vitals taken, and having to Wait an hour, then being taken into another back room to wait yet another 45 minutes, where I overhear the Same Nurse Practitioner lamenting to another patient, about her Husband's E.D. problem. Finally had to Walk out of There! No Time for Such Nonsense! On a good note, the Dr. does have a very nice bedside manner if and when you do ever get to see the actual Dr.
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