Dr. Renee Knapp DO Patient Reviews

  • Family Medicine New Berlin, WI

Overall Rating

4.8
  • 18 patient ratings
  • 5 comments

Last 12 months:

5.0 (+ 0.2)

18 Patient Reviews

  • Excellent
    94%
  • Great
    0%
  • Good
    0%
  • Poor
    0%
  • Bad
    6%
  • Friendly Staff
  • Promptness
  • Wait Time 12.9 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 12 reviews

5.0 of 5
May 24th, 2017
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
I think she is one of the best around
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1.0 of 5
December 20th, 2013
Bad customer service
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
This was the first time I was trying Pro Health Care. The customer service was horrible. The first time I tried to schedule an appointment, I was on hold over 10 minutes with no live person. So I tried their email system. But all I got back was a generic email saying the time and or doctor was available--which was it? and are there other time options? I called back again and making the appt took almost 15 minutes. The day of my appointment, I was 15 minutes late because of the snow storm that morning. And I was refused to be seen that day. I certainly wished Pro Health Care would have told me their policy is no lateness so I didn't even have to attempt to drive in the snow. Seriously, what doctor's office runs on time and 15 minutes is excessive. Never had an appointment with Dr Knapp and I won't be working with her office again.
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5.0 of 5
January 22nd, 2013
Wonderful Doctor who treats you more like a close friend
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
It's not easy to find a great doctor that you connect with and trust, but I found just that in Dr. Renee Knapp. In one of our visits she actually said, "speaking as your friend..." because she truly cares about her patients! I never feel rushed or hurried, but do feel like she spends a good amount of time with me whenever I am there. She is good about calling with test results and answers MyChart.com emails promptly. I always feel like I have direct access to my doctor and I have never had trouble making an appointment (though sometimes, if you call around lunch for example, their phone lines get busy and you wait on hold for a short while). Overall- I completely trust her and recommend her to anyone.
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5.0 of 5
October 5th, 2012
Dr. Knapp is someone you feel you can talk to about anything. She listens to you and you never feel rushed when you are with her. She returned phone calls and that is a big plus. She's a wonderful Dr.
Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
September 11th, 2012
Best Doctor and Facility I've Ever Found
Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
We were looking for someone more caring than previous doctors. We certainly found her! She's got a great personality and skills, amazing staff. She recommends things without being pushy, and answers all questions patiently. Definitely pleased with the whole experience.
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5.0 of 5
January 26th, 2017
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5.0 of 5
November 8th, 2016
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
November 23rd, 2015
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5.0 of 5
November 20th, 2015

5.0 of 5
November 15th, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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5.0 of 5
October 21st, 2015
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5.0 of 5
September 30th, 2015
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