Dr. Ricardo Santayana MD Patient Reviews

Overall Review

3.9
  • 9 patient ratings
  • 4 comments

Last 12 months:

4.0 (+ 0.1)

4 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    22%
  • Highly Dissatisfied
    11%
  • Wait Time 38 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

2.0 of 5
January 10th, 2016
Dr. Santayana is personable and friendly, once you get into his office. However, the wait time is long - sometimes many hours. The staff appears overworked and can be rude. Dr. Santayana tends to ignore symptoms, and after being his patient several years, I found that being aggressive and angry is the only way to get referrals to appropriate specialists. The specialists in the JSA group, the only one he can refer to, are largely incompetent.
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5.0 of 5
March 4th, 2015
My personal physician
Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Santayana is very competent and caring with his patients. He has been my personal physician for many years. I trust his judgement and I am very grateful to him .
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5.0 of 5
January 23rd, 2014
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Gran medico, lo recomiendo, trata al paciente con cortesía, te dedica el tiempo necesario para que entiendas tu condición médica, las causas y consecuencias si no sigues el tratamiento indicado. Acertado en sus diagnósticos. Su "staff" te atiende muy cordialmente. Te atienden como con calor humano, como personas, no como un número más.
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2.0 of 5
October 25th, 2011
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
take too long to get an apointmenttoo long wait on appointment never on timeoffice staff can be rude
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