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Dr. Ricardo Santayana Is this you?

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Ratings and Reviews

9 Ratings with 4 Comments

  • Excellent
    6
  • Great
    0
  • Good
    0
  • Poor
    2
  • Bad
    1
  • Excellent
    6
  • Great
    0
  • Good
    0
  • Poor
    2
  • Bad
    1

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
38 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 9 Ratings with 4 Comments

2.0 Rating

January 10th, 2016

Dr. Santayana is personable and friendly, once you get into his office. However, the wait time is long - sometimes many hours. The staff appears overworked and can be rude. Dr. Santayana tends to ignore symptoms, and after being his patient several years, I found that being aggressive and angry is the only way to get referrals to appropriate specialists. The specialists in the JSA group, the only one he can refer to, are largely incompetent.

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5.0 Rating

March 4th, 2015

My personal physician

Dr. Santayana is very competent and caring with his patients. He has been my personal physician for many years. I trust his judgement and I am very grateful to him .

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

January 23rd, 2014

Gran medico, lo recomiendo, trata al paciente con cortesía, te dedica el tiempo necesario para que entiendas tu condición médica, las causas y consecuencias si no sigues el tratamiento indicado. Acertado en sus diagnósticos. Su "staff" te atiende muy cordialmente. Te atienden como con calor humano, como personas, no como un número más.

Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

October 25th, 2011

take too long to get an apointmenttoo long wait on appointment never on timeoffice staff can be rude

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

October 13th, 2016

5.0 Rating

April 22nd, 2016

5.0 Rating

November 14th, 2012

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

January 7th, 2010

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

1.0 Rating

July 8th, 2009

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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